Troy will outline a few of the fish-hooks inherent in becoming a           retirement village resident.

Troy Churton was the National Manager for Retirement Villages at the Commission for Financial Capability between 2014 to the end of 2020. During that time, he advised to Ministerial level, led stakeholder forums and collaborations, producing improved information resources for consumers, implemented Code variation changes and designed a nation-wide community education programme, partnering with the RVA and reaching thousands of intending residents. He brought intel from those diverse activities to light in a policy white paper.

Since then, he has retained independent consulting services to consumer groups and is regularly asked to facilitate in retirement village complaint situations. He retains Commissioner certification for Resource Management matters, holds governance roles on the Orakei Local Board and the Auckland Marine Rescue Centre Trust, and has an executive position with the Financial Services Council of New Zealand.

Troy has recently been re-elected to the Orakei Local Board.